Privacy Policy

This Privacy Policy outlines how Pubs collects, uses, protects, and handles the personal information of its players. Our commitment is to safeguard the privacy of everyone who uses the services at the online casino Pubs. This document provides clarity on our practices and the principles we adhere to in compliance with data protection standards and the regulations set by the Tobique Gaming Commission. We encourage all players to read this policy carefully to understand how their data is managed.

Our Commitment to Data Protection

At Pubs, protecting personal information is a core responsibility. We have implemented robust technical and organisational measures to secure data against unauthorised access, alteration, or disclosure. Our framework is designed to ensure that all information is handled transparently and ethically, providing players with a secure gaming environment.

Information We Collect

To provide our services effectively and meet regulatory requirements, Pubs collects specific types of information. The collection of data is limited to what is necessary for legitimate operational and legal purposes. The main categories of data include:

Personal Identification Data: This includes a person’s full name, date of birth, email address, and residential address, which are necessary for account creation and identity verification (KYC).
Financial Information: Details related to payment methods used for deposits and withdrawals in currencies like AUD, BTC, or USDT. This is essential for processing transactions securely.
Technical Data: Information such as IP address, device type, operating system, and browser details. This data helps us optimise the platform and enhance security.
Usage Information: Data about interactions with our services, including game history, bets placed, transaction records, and login times.

How We Use Your Information

Pubs uses the information collected for several key purposes, all aimed at delivering a secure and personalised gaming experience. The primary uses are for account management, including registration and verification processes. We process financial data to facilitate smooth deposits and withdrawals. Furthermore, information is used to provide customer support, respond to enquiries, and resolve any issues. We also rely on this data to comply with legal and regulatory obligations, such as anti-money laundering (AML) checks and promoting fair play.

We do not sell or rent personal data to third parties. Information may be shared with trusted partners, such as payment processors and identity verification services, solely to deliver the requested services. Data may also be disclosed to regulatory bodies, like the Tobique Gaming Commission, if required by law. All data transmission is protected using industry-standard encryption protocols. For more details on maintaining control over gaming activity, please review our guide to Pubs responsible gambling.

Cookies and Tracking Technologies

Our platform uses cookies to enhance the user experience. Cookies are small text files stored on a device that help us remember preferences, understand site traffic, and manage sessions. They enable essential functions and allow us to provide a more streamlined service. Players can manage cookie settings through their browser, but disabling them may affect the functionality of the platform.

Your Rights and Choices

Players have specific rights concerning their personal data. This includes the right to access the information Pubs holds about them and the right to request the correction of any inaccuracies. Players can also request the deletion of their data, subject to our legal and regulatory retention obligations. To exercise any of these rights, individuals can contact our support team through the available channels.

Changes to This Policy

Pubs reserves the right to update this Privacy Policy periodically. Any modifications will be posted on this page, and we encourage players to review it regularly to stay informed about how we are protecting their information. Continued use of our services after any changes constitutes acceptance of the new policy.